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WEDDING WIKI
01

How do I find good wedding vendors?

Finding quality wedding vendors requires research from multiple sources:

Referral Sources: **

  • Venue preferred vendor lists
  • Wedding planner recommendations
  • Recently married friends and family
  • Other vendors you've already booked
  • Trusted wedding websites (The Knot, WeddingWire)
  • Local wedding Facebook groups
  • Instagram hashtags and geotags
  • Evaluation Criteria: **

  • Portfolio quality and consistency
  • Reviews and testimonials
  • Experience with your wedding style/venue
  • Responsiveness and communication
  • Personality fit
  • Price within budget range
  • Availability on your date
  • Research Process: **

    1. Compile initial list from multiple sources

    2. Review portfolios/websites

    3. Read reviews (look for patterns, not one-offs)

    4. Send inquiry to 3-5 vendors per category

    5. Note response time and professionalism

    6. Schedule consultations with top picks

    7. Check references before booking

    Red Flags to Watch: **

  • No contract or vague terms
  • Pressure to book immediately
  • Significantly below-market pricing
  • Poor reviews about communication
  • No liability insurance
  • Can't provide references
  • Inconsistent portfolio
  • Questions to Ask: **

  • Have you worked at my venue before?
  • Can I see full work examples (not just highlights)?
  • What's your backup plan for emergencies?
  • Who specifically will be at my wedding?
  • What's your communication style?
  • Trust your instincts about personality fit - you'll work closely with these people on an important day.

    finding research vetting
    02

    How do I evaluate wedding vendor reviews?

    Reviews are valuable but require thoughtful evaluation:

    Where to Find Reviews: **

  • Google Business Profile
  • The Knot/WeddingWire
  • Yelp
  • Facebook recommendations
  • Instagram comments and tags
  • Wedding forums and Reddit
  • What to Look For: **

  • Overall rating trend (not just average)
  • Review volume and recency
  • Specific details about experience
  • Mentions of communication and professionalism
  • How vendor responds to negative reviews
  • Consistent themes across reviews
  • Red Flags in Reviews: **

  • Multiple mentions of missed deadlines
  • Communication complaints
  • Hidden fees or bait-and-switch pricing
  • Quality different from portfolio
  • Unprofessional behavior
  • Vendor arguing in response to criticism
  • Green Flags: **

  • Detailed, specific praise
  • Multiple mentions of same positive traits
  • Photos included with reviews
  • Thoughtful vendor responses
  • Recent reviews showing continued quality
  • Mentions of going above and beyond
  • Understanding Negative Reviews: **

  • Look for patterns vs. one-off complaints
  • Consider the complaint's severity
  • Read vendor's response
  • Some issues are subjective preferences
  • Very few vendors have perfect reviews
  • Beyond Online Reviews: **

  • Ask for references and actually call them
  • Check vendor's tagged photos on social media
  • Ask venue about their experiences
  • Inquire with other vendors you've booked
  • A mix of sources gives the most accurate picture of vendor quality and reliability.

    reviews evaluation research
    03

    What should every wedding vendor contract include?

    A solid vendor contract protects both parties. Ensure these elements are included:

    Basic Information: **

  • Legal names of both parties
  • Wedding date, time, and location(s)
  • Services to be provided (detailed list)
  • Total price and itemization
  • Payment schedule and due dates
  • Service Details: **

  • Start and end times
  • Number of staff/team members
  • Specific deliverables promised
  • Timeline for delivery
  • What's explicitly NOT included
  • Payment Terms: **

  • Deposit amount and due date
  • Payment methods accepted
  • Late payment penalties
  • Final payment timing
  • What triggers each payment
  • Cancellation/Rescheduling: **

  • Cancellation policy and fees
  • Rescheduling terms and fees
  • Force majeure clause
  • What happens if vendor cancels
  • Refund terms under different scenarios
  • Backup Plans: **

  • Emergency replacement plan
  • Illness or inability to perform
  • Equipment failure provisions
  • Sub-contractor terms
  • Rights & Ownership: **

  • Copyright and usage rights
  • Portfolio/marketing permission
  • Social media sharing terms
  • Model release terms
  • Exclusivity clauses
  • Liability & Insurance: **

  • Vendor insurance requirements
  • Damage liability
  • Indemnification clauses
  • Logistics: **

  • Travel fees and policies
  • Meal requirements
  • Breaks and rest periods
  • Overtime rates and policies
  • Setup and breakdown times
  • Before Signing: **

  • Read everything carefully
  • Ask questions about unclear terms
  • Request changes before signing
  • Keep a copy of signed contract
  • Note all payment due dates on calendar
  • contracts legal protection
    04

    How should I communicate with wedding vendors?

    Effective vendor communication ensures smooth planning and execution:

    Initial Inquiry Best Practices: **

  • Include wedding date and location
  • Mention how you found them
  • Ask about availability first
  • Brief description of vision
  • Request pricing information
  • Professional but friendly tone
  • Ongoing Communication: **

  • Respond to emails within 48 hours
  • Keep records of all communication
  • Use email for important details (paper trail)
  • Phone/video for complex discussions
  • Confirm verbal agreements in writing
  • What to Communicate: **

  • Timeline and schedule changes
  • Guest count updates (as required)
  • Specific shot lists or must-haves
  • Special circumstances or needs
  • Family dynamics vendors should know
  • Vendor-to-vendor introductions
  • Setting Expectations: **

  • Clarify preferred communication method
  • Establish response time expectations
  • Know when final details are due
  • Understand their planning timeline
  • Ask about day-of contact procedures
  • Before the Wedding: **

  • Confirm all details 2-4 weeks before
  • Share final timeline with everyone
  • Provide emergency contact info
  • Communicate any last-minute changes
  • Introduce vendors who need to coordinate
  • Day-Of Communication: **

  • Designate a point person (coordinator/friend)
  • Provide vendor arrival instructions
  • Have emergency phone numbers accessible
  • Trust vendors to do their jobs
  • Post-Wedding: **

  • Share timeline for deliverables
  • Provide feedback (positive and constructive)
  • Pay final balances on time
  • Write reviews for vendors you loved
  • Refer great vendors to others
  • communication etiquette planning
    05

    How do wedding vendor deposits work?

    Understanding deposits helps you plan payments and protect your investment:

    Standard Deposit Amounts: **

  • Most vendors: 25-50% of total
  • Venues: Often higher (50% or more)
  • Luxury vendors: May require higher deposits
  • Some require "retainer" (non-refundable by definition)
  • Purpose of Deposits: **

  • Secures your date on their calendar
  • Demonstrates commitment
  • Covers vendor's initial costs
  • Protects against last-minute cancellation
  • Deposit vs. Retainer: **

  • Deposit: May be partially refundable depending on terms
  • Retainer: Typically non-refundable compensation for holding the date
  • Read contract carefully for terminology used
  • Payment Methods: **

  • Check (most common)
  • Credit card (may have processing fee)
  • Bank transfer
  • Payment plans (some vendors offer)
  • Never cash without receipt
  • Refund Policies: **

  • Vary significantly by vendor and timing
  • Full refund: Rare, usually only if vendor cancels
  • Partial refund: May apply with sufficient notice
  • No refund: Common for date-specific retainers
  • COVID/Force majeure: Many vendors now include provisions
  • Protecting Your Deposit: **

  • Read cancellation terms before paying
  • Pay by credit card for purchase protection
  • Get receipt and contract copy
  • Understand exactly what triggers non-refundability
  • Keep records of all payments
  • Payment Timeline Wisdom: **

  • Don't pay full amount upfront
  • Largest payments closest to wedding
  • Final payment often due 1-2 weeks before
  • Tips and extras paid day-of or after
  • Always ask about deposit terms before booking, not after.

    deposits payments refunds
    06

    What insurance do wedding vendors need, and do I need wedding insurance?

    Understanding insurance protects everyone involved:

    Vendor Insurance Requirements:

    General Liability Insurance: **

  • Covers property damage and injuries
  • Most venues require proof from vendors
  • Typical minimum: $1 million per occurrence
  • Ask vendors for Certificate of Insurance (COI)
  • Professional Liability: **

  • Covers errors in professional services
  • Important for planners, photographers
  • Protects if work doesn't meet standards
  • Equipment Insurance: **

  • Covers vendor's equipment
  • Photographers/videographers especially
  • Ensures they can still deliver if equipment breaks
  • Workers' Compensation: **

  • Required for vendors with employees
  • Covers injuries to their staff
  • Protects you from liability
  • Wedding Insurance (For Couples):

    Liability Insurance: **

  • Covers injuries or damage at your wedding
  • Many venues require this
  • Cost: $75-$300 for single-day coverage
  • Check if venue has their own coverage
  • Cancellation Insurance: **

  • Reimburses costs if wedding is cancelled
  • Common covered reasons: illness, weather, military deployment
  • Does NOT typically cover change of heart
  • Cost: 1-3% of wedding budget
  • Must purchase before problems arise
  • What Wedding Insurance Covers: **

  • Vendor no-shows
  • Weather-related cancellation
  • Illness of key participants
  • Damage to gifts or attire
  • Vendor bankruptcy (some policies)
  • Where to Get Wedding Insurance: **

  • WedSafe
  • Wedsurance
  • The Event Helper
  • General insurance providers
  • Review policies carefully - coverage varies significantly.

    insurance liability protection
    07

    Should I use vendors from my venue's preferred list?

    Preferred vendor lists have pros and cons to consider:

    Advantages of Preferred Vendors: **

  • Venue has vetted their work
  • Familiar with venue space and policies
  • Established working relationship
  • Know venue lighting, acoustics, layout
  • Coordination is typically smoother
  • May offer venue-specific discounts
  • Potential Drawbacks: **

  • Limited options
  • May cost more (venue referral fees)
  • Quality may vary despite "preferred" status
  • Kickback arrangements may influence recommendations
  • Your style may not match available options
  • Questions to Ask Venue: **

  • Is the list required or suggested?
  • How are vendors selected for the list?
  • Can we bring outside vendors?
  • Are there fees for using outside vendors?
  • What happens if preferred vendor isn't available?
  • When to Go Off-List: **

  • Specific vendor is a must-have for you
  • Preferred options don't match your style
  • You have trusted referrals from others
  • Budget requires different price points
  • Special requirements not met by list vendors
  • If Using Outside Vendors: **

  • Verify venue allows them
  • Ensure they have required insurance
  • Have them visit venue before wedding
  • Facilitate communication with venue coordinator
  • Pay any required outside vendor fees
  • Smart Approach: **

  • Review preferred vendors first
  • Compare with outside options
  • Consider venue familiarity value
  • Make decisions based on overall fit
  • Don't assume preferred means best for you
  • Preferred lists are starting points, not requirements (unless venue says otherwise).

    preferred venue choosing
    08

    What is the etiquette for tipping wedding vendors?

    Tipping practices vary by vendor type and situation:

    Tip Expected: **

  • Wait staff/servers: $20-50 each or 15-20% of bill
  • Bartenders: $20-50 each or 10-15% of bar total
  • Delivery drivers: $10-20 each
  • Valets: $1-2 per car
  • Coat check attendants: $1-2 per guest
  • Tip Encouraged: **

  • Hair stylists: 15-20% of service
  • Makeup artists: 15-20% of service
  • Day-of coordinator (employee): $100-300
  • Officiant (non-clergy): $50-100
  • Transportation drivers: 15-20%
  • Tip Optional/Situational: **

  • Photographer/Videographer: $100-500 (especially for exceptional service)
  • DJ: $50-150 or 15-20%
  • Band: $25-50 per musician
  • Florist: $50-100 (not expected)
  • Cake baker: $50-100 (not expected)
  • Planner (employee): $200-500
  • When Tipping Isn't Expected: **

  • Business owners (themselves)
  • Vendors with gratuity in contract
  • When service charge is included
  • Independent contractors/owners
  • Check Your Contracts: **

  • Some include gratuity
  • Service charges may or may not go to staff
  • Ask if unclear
  • How to Tip: **

  • Cash in labeled envelopes
  • Prepare before wedding day
  • Designate someone to distribute
  • Or mail with thank-you note after
  • Budget: **

    Plan 5-10% of wedding budget for tips and gratuities.

    tipping etiquette gratuity
    09

    What happens if a vendor cancels on me?

    Vendor cancellations are rare but you should know your options:

    If Vendor Cancels: **

  • Review your contract immediately
  • Document all communication
  • Understand their replacement obligations
  • Request full refund of deposits paid
  • Get timeline for resolution
  • Common Contract Provisions: **

  • Vendor must provide qualified replacement
  • Refund options if no suitable replacement
  • Force majeure clauses for emergencies
  • Notice requirements
  • Your Rights: **

  • Entitled to services promised or refund
  • Can seek replacement yourself
  • May have legal recourse for breach
  • Credit card chargeback options (if paid by card)
  • Finding a Replacement: **

  • Contact venue for recommendations
  • Reach out to other booked vendors
  • Use wedding planning Facebook groups
  • Ask recently married friends
  • Work with wedding planner if you have one
  • When Vendor Goes Out of Business: **

  • File chargeback with credit card company
  • Check if they have insurance
  • Report to Better Business Bureau
  • Consult attorney for significant losses
  • Wedding insurance may cover this (if you have it)
  • Preventing Issues: **

  • Book reputable, established vendors
  • Pay by credit card for protection
  • Check reviews and references
  • Verify insurance coverage
  • Consider wedding insurance
  • What Wedding Insurance Covers: **

  • Some policies cover vendor no-show
  • Must purchase before issue occurs
  • Typically reimburses deposits lost
  • Check specific policy terms
  • cancellation problems protection
    10

    How do I handle a dispute with a wedding vendor?

    Address vendor issues professionally while protecting your interests:

    Before the Wedding:

    Step 1: Communicate Clearly**

  • Put concerns in writing (email)
  • Reference specific contract terms
  • Be professional but firm
  • Give clear timeline for resolution
  • Keep copies of all communication
  • Step 2: Seek Resolution**

  • Propose specific solutions
  • Be willing to compromise reasonably
  • Document any agreements
  • Follow up in writing
  • Step 3: Escalate if Needed**

  • Request to speak with owner/manager
  • Involve wedding planner as mediator
  • Consider partial refund for reduced services
  • Know your walk-away point
  • After the Wedding (Quality Issues): **

  • Document what was promised vs. delivered
  • Be specific about shortcomings
  • Request reasonable remedy (partial refund, re-edit, etc.)
  • Give vendor opportunity to make it right
  • If No Resolution: **

  • Credit card dispute/chargeback
  • Small claims court (for smaller amounts)
  • Attorney consultation (for larger claims)
  • Better Business Bureau complaint
  • Honest reviews on wedding sites
  • What NOT to Do: **

  • Don't threaten publicly without trying privately first
  • Avoid emotional attacks
  • Don't refuse to pay if some services were rendered
  • Don't breach contract yourself
  • Prevention Strategies: **

  • Read contracts thoroughly
  • Get everything in writing
  • Pay by credit card
  • Communicate concerns early
  • Document throughout planning
  • Knowing When to Let Go: **

  • Weigh stress vs. potential recovery
  • Some battles aren't worth fighting
  • Focus on moving forward
  • Write honest review to help others
  • disputes problems resolution

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